Talk of machines replacing most customer-facing staff, let alone company managers, has so far been little more than that: talk.
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Born to a middle-class Tamil-speaking family in Madras, Indra Nooyi has risen to become one of the most powerful women in the world.
If there's seemingly one thing that Carl Icahn can't stand it's a youthful government employee who knows little about industry telling the experts what to do.
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